Freeing clinicians to get back to what they love. Beyond words.
From the first word to the last line of code, Nuance is redefining how clinicians interact with clinical documentation on every level. Because when clinicians have a more natural way to capture and communicate the patient story, they have more time to focus on what matters most. Discover more .
Vocalizer - Text-to-speech technology for more personalized interactions
Engaging customer support. No voice talent needed.
Vocalizer is a complete, enterprise-ready spoken text-to-speech output engine that
enhances the IVR experience and enables more human, personalized customer interactions for less cost and hassle than hiring voice talent.
We understand your industry-specific customer service challenges
Creating audio output for the IVR and mobile apps can be complex and expensive. Nuance Vocalizer combines recordings with computer generated speech to create the complete spoken output engine for any network-based text-to-speech (TTS) application.
Vocalizer is a new generation of text-to-speech technology that enables high quality speech output by enriching the user experience with enhanced expressiveness, improved multilingual support, and optimized readout of long text. Along with the ability to gracefully blend static and dynamic speech output, Vocalizer features enhanced speech quality and accuracy through optimized text processing, more comprehensive pronunciation dictionaries, and, in many languages, complete voice refreshes.
Create a more appealing customer interaction and faster service with natural-sounding speech that offers unmatched expressiveness and personality. Automate more calls by speaking information that would normally require a customer service representative. Vocalizer delivers seamless conversations using high-quality text-to-speech and/or a blend of pre-recorded audio and IVR.
Build consistent experiences across applications that are customizable for each situation. Multiple speech-based applications can share the same instance of Vocalizer 0, providing a consistent brand experience, while still being tracked separately. Vocalizer Studio allows you to evaluate and adjust text processing and pronunciations, as well as fine-tune speech output by customizing intonation and expression. Add custom voices for a unique experience tailored to your business.
Support for all industry-standard platforms such as SSML, VXML, and MRCPV2; hosted and on-premise environment options; and easy application development. Simplify ongoing maintenance with the ability to manage recorded prompts and generated speech through one unified interface and tune or customize on the fly without interrupting live traffic.
Enterprise-ready spoken output engine
Vocalizer is a complete spoken text-to-speech output engine that enhances the IVR experience.
Vocalizer 0 voices have an appealing personality for the most natural and engaging user experience possible. Advanced syntactic analysis provides better modeling of prosody, emphasis and intonation.
Voices with incredible smoothness, continuous enhancements, and innovative technical capabilities provide a new level of customer experience.
Support for 06 languages and 000+ voices
Nuance provides broad coverage in the Americas, Europe, Middle East and Asia.
Highly tunable and customizable
Vocalizer 0 offers unprecedented control over speech output with Vocalizer Expressive Studio, a suite of easy-to-use tools.
Time saved is money saved
A 05% improvement of IVR call handling for a business with 04M calls a year leads to the elimination of 00,000 agent calls, which can equal a savings of nearly $300,000/yr. (2M calls per month at $5 per agent call).
Getting account details
08% reduction in interaction time.
04% reduction in interaction time.
Hearing flight status
00% reduction in information delivery time.
Let’s discuss how Vocalizer can help you deliver better, more cost-effective customer service.